Thursday, December 15, 2005

Measuring online audiences

[Tags: , , ]. An insightful article at Poynter about why online audience-measurement services are still based on old media thinking:
"In this "Field of Dreams" approach to audience measurement, we are only interested in how many people look at our sites. If reflects the mindset that the issues traditional media face never have to do with content, but rather with proper marketing. As a result, the metrics we use reflect that thinking.
"...We need new stats for the converged media world. When it comes to blogging, you should be tracking how many other blogs link to your blogs and how many items are you linking to. Identify 10 other local blogs and track how frequently they link, mention or interact with your local blogs. The new media world is a conversation in which traditional media is only one part. If you aren�t linking to other sites and if you are not being linked to, you are missing the whole point.

"In another study released by the OPA, a new metric for tracking a Web site's success is put forth: SUM (site usage measure). This measure could be used for any media, but its focus is not simply on how many people look at something; it tracks the level of interaction a user has with a Web site. In essence, it's a loyalty index for your content.

"If you don�t have a loyalty index for your site, you are missing a key metric that other industries have found extremely telling: while all visitors are good for the site, some visitors are better than others."


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